Effective October 7, 2026

Privacy Policy

901rooms is operated by Mohamed Cherif Gamra.

901rooms processes your account email, optional name and phone, property and room identifiers, balance and payment status, and transaction identifiers from our payment processors, Square and Stripe. They receive and process your card and bank details; for bank payments, Square links your account through Plaid. 901rooms never stores full card or bank account numbers.

Why information is used

Information is used to authenticate users, link residents to rooms, create and reconcile payments, provide receipts and history, prevent abuse, support operators, and meet legal obligations.

Sharing

Data is shared with your property operator, Square and Stripe (payments), Plaid (only when you link a bank account, through Square), Supabase, and hosting/monitoring providers, and with authorities when legally required. It is not sold for targeted advertising.

The 901rooms app

The 901rooms app for iPhone and Android uses the same account as the website. It collects only what you give it:

• your email, to send you a sign-in code, and a password if you set one on the website;
• if you are not linked to a home yet, your request to join: your name, phone, street address, ZIP code and room;
• your phone number and email, when you update them;
• repair requests: what needs fixing, details, whether it is urgent, and photos you take or choose. The app opens the camera or your phone’s photo picker only when you tap, and sees only the photos you pick;
• messages you write to your property operator;
• messages you write in your house’s group chat, which your housemates and your property operator see with your first name and room, and the posts you report or the housemates you block;
• when you sign a document, the name you type, the time, your device type and network address, and, if you signed from a texted link, the phone it was sent to, as evidence of signing;
• your answer when asked whether you will pay on time;
• your answer when asked whether the house was clean last week, which your property operator sees only as a count;
• if your property operator runs a referral program and you refer someone: your name, email and phone, the name, email and phone of the person you refer, and for a house, its address, asking price and rooms. Refer only people who agree to be contacted.

This information goes to your property operator. Photos and documents are stored privately and shown only to you and your property operator. The app also shows your door PIN; PINs are set on the lock through its maker’s service (TTLock), which receives the PIN and its dates, not your name.

If you allow notifications, the app stores a device token so it can alert you to messages, repairs, documents to sign, rent reminders, pay-on-time questions and door PINs. Notifications pass through Expo and Google (Android) or Apple (iPhone) only to deliver them. They carry a short line, such as the start of a message, and never your door PIN.

The app does not ask for your location, contacts or microphone, shows no ads, and contains no tracking or analytics tools. Your sign-in is kept in your phone’s secure storage.

SMS and phone numbers

SMS messaging from Mohamed Cherif Gamra, operating as 901rooms, is sent on behalf of your property operator about your tenancy — rent that is due, a repair, or a notice. Your mobile number is used to send and receive those messages and for nothing else. You choose for yourself when you sign up; how is set out at how tenants opt in.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Numbers are shared only with the messaging carrier that delivers the message, and only to deliver it.

Reply STOP to any message to stop receiving them, or HELP for help. Message and data rates may apply. Opt-out records are kept so the request keeps being honoured.

Retention and security

Payment and audit records may be retained for accounting, dispute, fraud, and legal purposes. Reasonable technical safeguards are used, but no online system is risk-free.

Your choices

Contact your property operator to correct room or tenant information or to request access, deletion, or other privacy rights. Some records may need to be retained where law or legitimate payment-record needs require it.

Delete my account, in the app or at 901rooms.com/delete-account, erases your sign-in email and password, ends your sessions, removes your phone’s notification token, your house chat mutes and blocks and any open request to join, and unlinks your login from your tenant record. An anonymous account ID remains so past records stay correct.

Deleting your account does not end your tenancy, so your property operator keeps your tenant record and these records, with audit and security logs used against fraud: rent and payment records, for accounting and tax; repair requests and their photos, as the property’s repair history and for deposit or habitability disputes; documents and signatures, as evidence of what was agreed; messages and house chat posts, as the record of notices and replies; referral records, because a referral can still earn a reward that must be paid and recorded; and text-message opt-outs, so a request to stop keeps being honoured.

These records are kept for as long as accounting, disputes or the law require. To have them corrected or removed, contact your property operator. Staff logins cannot be deleted this way.

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